Welcome to the International Student Finance & Operations Division
Welcome to the International Office Finance webpage. Our portfolio is dedicated to supporting international students throughout their financial journey at Nelson Mandela University. We provide clear guidance, efficient processes, and personalised assistance to ensure that your financial experience is smooth, transparent, and well-supported from application to graduation.
As the team responsible for international student accounts, we work closely with departments across the University to ensure that all financial processes align with internationalisation goals and meet the needs of both current and prospective international students.
What We Do
Financial Support for International Students
We assist with:
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Fee estimates, account enquiries, and financial guidance
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Payments and registration financial clearance
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Payment arrangements (semester payments, guardian plans, refugee concessions)
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Managing payments, statements, and account updates
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Refund requests from student accounts
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Proof of residence letters for opening of bank accounts, RICA, tax number, western union etc.
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Liaising with sponsors
Support for Prospective Students
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Provide application fee details
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Tuition quotations
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Information on financial requirements for international students.
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Guidance on payment expectations and timelines
Our Commitment to You
We are committed to service excellence, responsible financial stewardship, and creating a welcoming, student-centred environment. Whether you are preparing to join Nelson Mandela University or are already part of our international community, our office is here to support you every step of the way.